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Field Service Training Sessions

Field Service training is available solely to Diasorin Field Service Engineers, authorized distributors, and authorized third parties. These sessions provide an understanding of the instruments’ technology, software, and hardware, as well as recommended maintenance procedures and guidelines for troubleshooting. The courses are taught as-needed and can be requested by contacting the Corporate Service Training Team at cs_trainingaudit@diasorin.it

Service & Support, Training session

Field service engineer
course options

We’ve designed field service courses specific to our Immunodiagnostics Instruments. See the course options and a brief overview of what you can expect from each below.

LIAISON® XL

This is a 4 to 10-day basic training course for the LIAISON® XL Operator or System Specialist, where attendees will receive information on the following topics:

  • Technology overview
  • User software overview
  • User maintenance procedures
  • Hardware components removal and replacement
  • Service procedures with service software
  • Installation and preventive maintenance procedures
  • Hands-on sessions
Course duration
  • 4 days Operator training
  • 10 days System Specialist training

LIAISON® XS

This is a 4 to 10-day basic training course for the LIAISON® XS Operator or System Specialist, where attendees will receive information on the following topics:

  • Technology overview
  • User software overview
  • User maintenance procedures
  • Hardware components removal and replacement
  • Service procedures with service software
  • Installation and preventive maintenance procedures
  • Hands-on sessions
Course duration
  • 4 days Operator training
  • 10 days System Specialist training

ETI-Max 3000

This is a 10-day basic service training for the ETI-Max 3000, where attendees will receive information on the following topics:

  • Technology overview
  • User software overview
  • User maintenance procedures
  • Hardware components removal and replacement
  • Service procedures with service software
  • Installation and preventive maintenance procedures
  • Hands-on sessions
Course duration

10 days

Location

Diasorin S.p.A.

Via Crescentino, snc
13040 Saluggia (VC), Italy

Classes are conducted in English and Italian. Training attendees should be proficient or fluent in the language of instruction.