Technical Support
Welcome to LIAISON NES® Technical Support. Our experts will assist in getting the answers to your questions and keeping your equipment operational.
Quick actions before requesting support
Please refer to the LIAISON NES® USER MANUAL for common Troubleshooting issues.
Instrument restart required. Power the instrument off, wait at least 30 seconds, then power it back on and allow the self-check to complete. See the LIAISON NES® User Manual for full instructions.
Software and Assay File Update: Ensure the software and assay panels are updated to the latest version.
If you didn’t find what you were looking for
Request Support
You may also contact Diasorin directly
US Toll-Free
For Technical Issues